Last Updated: March 13, 2026
Quantum Interactive Software Inc. maintains a formal incident response process to address security events affecting its services.
A security incident includes any event that may compromise:
system availability
customer data
service integrity
infrastructure security
Examples include:
unauthorized access attempts
data exposure
infrastructure compromise
denial-of-service attacks
Our incident response framework follows four stages:
Security monitoring systems and alerts identify potential threats.
Immediate steps are taken to isolate affected systems and prevent further impact.
Security engineers analyze logs, infrastructure activity, and system events to determine root cause.
Corrective actions are taken to restore services and strengthen system defenses.
If a security incident impacts customer data or service availability, Quantum Interactive Software Inc. will notify affected customers within a reasonable timeframe consistent with applicable laws and contractual obligations.
Following an incident, we perform internal reviews to:
identify root causes
implement security improvements
update procedures where necessary