Terms of Service

Quantum Interactive Software Inc.

Terms of Service

Effective Date: March 13, 2026
Last Updated: March 13, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, products, APIs, and services provided by Quantum Interactive Software Inc. (“Quantum”, “Quantum Interactive Software”, “Company”, “we”, “us”, or “our”).

By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, you may not use the services.


1. Services Covered

These Terms apply to all products and services provided by Quantum Interactive Software Inc., including but not limited to:

ReceptionIQ – AI receptionist and call automation platform
MarketPilot – AI marketing automation platform
OnboardIQ – AI onboarding and workflow platform
Quantum Cybersecurity Products
Quantum Interactive Software APIs and integrations
QuantumIntSoft.com websites and associated applications
• Any future services, products, or platforms developed by Quantum Interactive Software Inc.

The services are collectively referred to as the “Services.”


2. Eligibility

You must be at least 18 years old and capable of entering a legally binding agreement to use the Services.

If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.


3. Account Registration

To use certain Services, you may be required to create an account.

You agree to:

  • provide accurate and complete information

  • maintain the security of your account credentials

  • promptly update any changes to your information

You are responsible for all activity that occurs under your account.

Quantum Interactive Software Inc. is not liable for losses resulting from unauthorized account access.


4. Acceptable Use

You agree not to use the Services for any unlawful, harmful, or abusive activity.

Prohibited activities include but are not limited to:

• transmitting unlawful or fraudulent content
• sending spam or unauthorized communications
• violating telecommunications regulations
• interfering with system security or performance
• reverse engineering the Services
• exploiting system vulnerabilities
• accessing data belonging to other customers
• using the Services for illegal telemarketing or robocalls

Violation of this section may result in suspension or termination of your account.


5. Customer Data

Customers may submit data, content, communications, or other materials through the Services (“Customer Data”).

Customer Data may include:

  • call recordings

  • messaging content

  • CRM data

  • marketing content

  • AI prompts and responses

  • business workflow information

You retain ownership of your Customer Data.

However, you grant Quantum Interactive Software Inc. a limited license to process Customer Data solely for the purpose of operating and improving the Services.

You are responsible for ensuring that your Customer Data complies with applicable laws and regulations.


6. AI and Automated Systems

Certain Services utilize artificial intelligence technologies to generate outputs or automate workflows.

AI-generated results may include:

  • call responses

  • automated communications

  • marketing content

  • workflow automation

  • predictive analytics

You acknowledge that AI-generated outputs:

  • may not always be accurate

  • should be reviewed before use in critical decisions

  • are provided as assistance tools

Quantum Interactive Software Inc. is not responsible for decisions made solely based on AI-generated outputs.


7. Telecommunications and Messaging Compliance

Some Services involve telecommunications capabilities including voice calls, SMS messaging, and automated communications.

Customers must comply with all applicable telecommunications laws including but not limited to:

  • TCPA (Telephone Consumer Protection Act)

  • CTIA messaging guidelines

  • A2P 10DLC regulations

  • local telemarketing laws

Customers are responsible for obtaining required consent before sending messages or making automated calls through the Services.

Quantum Interactive Software Inc. may suspend accounts that generate excessive complaints or violate messaging regulations.


8. Third-Party Services and Integrations

The Services may integrate with third-party systems such as:

  • telecommunications providers

  • payment processors

  • CRM platforms

  • analytics tools

  • cloud infrastructure providers

  • AI model providers

Quantum Interactive Software Inc. is not responsible for the availability, performance, or policies of third-party services.

Use of third-party integrations may be subject to additional terms provided by those providers.


9. Fees and Payments

Some Services require payment of subscription fees.

By purchasing a paid plan, you agree to:

  • pay all applicable fees

  • provide valid payment information

  • authorize recurring billing if applicable

Subscription fees are billed according to the selected pricing plan.

Failure to pay required fees may result in suspension of the Services.


10. Service Availability

Quantum Interactive Software Inc. strives to maintain reliable service availability but does not guarantee uninterrupted access.

Services may be temporarily unavailable due to:

  • maintenance

  • system upgrades

  • infrastructure failures

  • third-party outages

  • security incidents

We may modify, suspend, or discontinue features of the Services at any time.


11. Security

Quantum Interactive Software Inc. implements reasonable safeguards to protect system integrity and customer information.

Customers are responsible for:

  • maintaining account security

  • protecting access credentials

  • managing user permissions

If you suspect unauthorized access, you must notify us immediately.


12. Confidentiality

Each party agrees to protect confidential information received from the other party.

Confidential information includes:

  • business strategies

  • product designs

  • system architecture

  • customer information

  • proprietary algorithms

Confidential information may not be disclosed without prior written consent unless required by law.


13. Intellectual Property

All software, systems, algorithms, documentation, and technology used in the Services are the intellectual property of Quantum Interactive Software Inc. or its licensors.

These Terms do not grant ownership of the Services.

Customers receive a limited, non-exclusive, non-transferable license to use the Services during the subscription period.


14. Service Suspension

Quantum Interactive Software Inc. may suspend or terminate access to the Services if:

  • These Terms are violated

  • Fraudulent activity is detected

  • System security is threatened

  • Required fees are unpaid

  • Telecommunications abuse occurs

We may also suspend services to comply with legal or regulatory requirements.


15. Limitation of Liability

To the maximum extent permitted by law, Quantum Interactive Software Inc. shall not be liable for:

  • indirect damages

  • lost profits

  • loss of business

  • loss of data

  • service interruptions

  • consequential damages

Our total liability under these Terms shall not exceed the amount paid by the customer for the Services during the previous twelve (12) months.


16. Disclaimer of Warranties

The Services are provided “as is” and “as available.”

Quantum Interactive Software Inc. makes no warranties regarding:

  • uninterrupted service

  • error-free operation

  • accuracy of AI outputs

  • compatibility with all systems

Customers assume responsibility for evaluating whether the Services meet their business requirements.


17. Indemnification

You agree to indemnify and hold harmless Quantum Interactive Software Inc., its officers, employees, and affiliates from any claims, damages, or liabilities arising from:

  • misuse of the Services

  • violation of these Terms

  • violation of applicable laws

  • unauthorized communications sent through the Services


18. Termination

Customers may cancel their accounts at any time.

Quantum Interactive Software Inc. may terminate accounts that violate these Terms.

Upon termination:

  • access to the Services will cease

  • certain data may be deleted according to retention policies


19. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in courts located within the Commonwealth of Virginia.


20. Changes to Terms

Quantum Interactive Software Inc. may update these Terms from time to time.

If significant changes occur, we will update the Last Updated date at the top of this document.

Continued use of the Services after changes constitutes acceptance of the updated Terms.


21. Contact Information

For questions regarding these Terms, please contact:

Quantum Interactive Software Inc.

Email:

legal@quantumintsoft.com

Website:

https://quantumintsoft.com