Privacy Policy

Quantum Interactive Software Inc. — Privacy Policy

Effective Date: June 22, 2026 Last Updated: June 22, 2026

Quantum Interactive Software Inc. (“Quantum,” “Quantum Interactive Software,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our products, or interact with our services.

This Privacy Policy applies to the following websites and services operated by Quantum Interactive Software Inc.:

  • QuantumIntSoft.com
  • ReceptionIQ
  • MarketPilot
  • OnboardIQ
  • Quantum Cybersecurity Services
  • Any other websites, applications, or services operated by Quantum Interactive Software Inc.

1. Information We Collect

We may collect several types of information from and about users of our services.

Personal Information

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Business name
  • Job title
  • Billing information
  • Account credentials
  • Communication preferences

We collect this information when you:

  • create an account
  • request access or a demo
  • contact customer support
  • subscribe to communications
  • use our services

Business Account Information

For customers using our SaaS platforms, we may collect business-related information such as:

  • company name
  • user roles and permissions
  • account configuration settings
  • service usage data
  • system integration details

This information is used to operate and maintain our services.

Usage and Device Information

We may automatically collect information including:

  • IP address
  • browser type
  • device type
  • operating system
  • pages visited
  • usage logs
  • session data
  • timestamps of interactions

This data helps us improve performance, security, and product functionality.

Communications Information

If you communicate with us, we may collect:

  • support messages
  • customer service interactions
  • feedback submissions
  • call recordings (when applicable)
  • chatbot interactions

These records may be retained for service improvement, training, and security purposes.

2. SMS Messaging and Communications

If you opt in to receive SMS messages from Quantum Interactive Software Inc. (including through our products such as ReceptionIQ), we may send messages related to:

  • account notifications
  • security alerts
  • product updates
  • service notifications
  • customer support
  • billing reminders

Message frequency may vary depending on your account activity. Message and data rates may apply.

How you opt in. SMS consent is collected only through an affirmative, opt-in action by you — for example, by checking an unchecked-by-default consent box and providing your phone number on our Request Access form. We retain a record of your consent, including the consent language presented and the date and time of consent, in order to comply with telecommunications regulations and industry standards.

How you opt out. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP, or contact support at support@quantumintsoft.com.

Mobile information sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The only categories of third parties with whom we share mobile data are telecommunications and messaging providers (such as our messaging service provider), solely for the purpose of delivering the SMS messages you have requested. SMS opt-in consent is never sold, and is not shared with third parties for their own marketing.

3. Email Communications

If you provide your email address, we may send you transactional and service-related email — such as account invitations, security notices, service updates, and billing communications — as part of operating our services.

Separately, and only if you affirmatively opt in, we may send you marketing and promotional email. Marketing email consent is optional and is never a condition of receiving access to our services. You can withdraw your consent and unsubscribe from marketing email at any time using the unsubscribe link included in every marketing message, or by contacting us at privacy@quantumintsoft.com. We do not sell your email address, and we do not share it with third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our websites may use cookies and similar technologies to enhance user experience and analyze traffic.

Cookies may be used for:

  • website functionality
  • analytics
  • security
  • authentication
  • performance monitoring

You may disable cookies through your browser settings; however, some features of our services may not function properly without them.

5. How We Use Your Information

We use collected information to:

  • provide and operate our services
  • manage user accounts
  • authenticate users
  • process transactions
  • communicate with customers
  • provide technical support
  • improve products and services
  • maintain system security
  • prevent fraud and abuse
  • comply with legal obligations

We may also use aggregated or anonymized data for analytics and research.

6. How We Share Information

We do not sell personal information.

We may share information with trusted third-party service providers necessary to operate our services, including:

  • cloud infrastructure providers
  • payment processors
  • messaging providers
  • analytics platforms
  • security monitoring services

Examples of service providers may include:

  • cloud hosting providers
  • payment gateway providers
  • telecommunications providers
  • AI infrastructure providers
  • email and messaging services

These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

As stated in Section 2, mobile information and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.

7. AI and Automated Processing

Some Quantum Interactive Software products use artificial intelligence and machine learning technologies to assist with:

  • automated customer interactions
  • marketing analysis
  • onboarding workflows
  • operational automation

AI-generated outputs are intended to assist human decision-making and may be subject to review or oversight by customers using our platforms.

We take reasonable steps to ensure responsible use of AI technologies within our services.

8. Data Security

We implement appropriate technical and organizational safeguards to protect personal information, including:

  • encryption of data in transit
  • secure cloud infrastructure
  • access control systems
  • authentication mechanisms
  • monitoring and logging systems

While we take reasonable steps to protect information, no method of transmission over the Internet or electronic storage is completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

  • provide services
  • fulfill contractual obligations
  • maintain system integrity
  • comply with legal requirements

When data is no longer required, it is securely deleted or anonymized.

10. Third-Party Integrations

Our platforms may integrate with third-party systems including:

  • CRM platforms
  • messaging services
  • analytics platforms
  • payment processors
  • external APIs

Information shared with these integrations is subject to the privacy policies of those third parties.

11. Your Privacy Rights

Depending on your jurisdiction, you may have rights related to your personal information, including the right to:

  • access personal information
  • request correction of inaccurate information
  • request deletion of personal information
  • opt out of communications
  • restrict certain processing activities

To exercise these rights, please contact privacy@quantumintsoft.com.

12. Children’s Privacy

Our services are intended for business and professional use and are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take steps to delete it promptly.

13. International Data Transfers

Our services are primarily operated in the United States. If you access our services from outside the United States, you understand that your information may be transferred to and processed in the United States.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • changes in our services
  • legal requirements
  • improvements in data practices

When we make changes, we will update the Last Updated date at the top of this policy. Continued use of our services after changes indicates acceptance of the updated policy.

15. Contact Information

If you have questions regarding this Privacy Policy, you may contact us at:

Quantum Interactive Software Inc.

  • Email: privacy@quantumintsoft.com
  • Support: support@quantumintsoft.com
  • Website: https://quantumintsoft.com